Return & Refund Policy

Return & Refund Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of the delivery date.

Return Eligibility

To qualify for a return:

• The fragrance must be unopened, unused, and in its original packaging.
• All factory seals, cellophane, and packaging must remain intact.
• The item must be returned in the same condition in which it was received.

For hygiene, safety, and authenticity reasons, we cannot accept returns on:

• Opened or used fragrances
• Samples, discovery sets, or decants (if applicable)
• Gift cards
• Final sale or clearance items

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the item
• Photos of the shipping box and shipping label

This allows us to work quickly toward a resolution.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of our error or the item arrives damaged or defective.

Refunds

Once your return has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Original shipping charges are non-refundable.